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Robocalls and texts

Your phone is not their billboard

A federal law limits prerecorded calls, autodialed calls and marketing texts to your cell phone. When a company ignores it, each call or text can be worth money to you.

The calls start with an offer to extend the warranty on a car you sold years ago, or a loan you never asked for, and they don’t stop when you say so. Some come from companies that bought your number from a list; some from a lender or a collector that has your number for another reason.

We start by building a log together: dates, times, numbers, what was said. Then I find out who is behind the calls and make them explain. A careful log is often most of the case.

A young woman shows an older woman something on her phone as they sit together on a park bench

Keep these

Save three things and you’ve built half the case

  • Screenshots of the log

    Your phone’s list of calls and texts, with the numbers and times showing. Take them before the list rolls over.

  • The voicemails

    Prerecorded messages are some of the best proof there is. Don’t delete them; save or forward them.

  • The day you said stop

    When you told them, how, and what they said back. A reply of STOP to a text counts.

What people ask about the calls that won’t stop

Do I have to have answered the calls?

No. Missed calls and voicemails count. What matters is that they came, and that you can show when.

I gave a store my number once. Does that mean I agreed?

Not to everything. Agreeing to one kind of call isn’t agreeing to marketing from someone else, and you can take it back. Saying stop on a call, or replying STOP to a text, counts.

How do robocall cases pay?

The federal law sets an amount of damages for each unlawful call or text, more when the company knew it was breaking the rules. I take these cases for a share of what’s recovered, so you pay no fee unless the company pays. Court costs are covered in our written agreement before anything is filed.

Still ringing? Let’s make it cost them.

Bring your call log, or start one with me. The first consult is free.